Feedback
Users
We welcome your feedback and opinions from all our users and guests.
Based on your feedback, we will work together to make our facility a better place for your wonderful experiences.
Please take a moment to read some of the feedback we received directly from users or through completed surveys.
| Feedback | Improvement Measures |
| ・Several rooms in the instructors’ building had quite a few dead insects, so I vacuumed them immediately.
(Junior High School in Kamikawa District) ・A lot of insects in the accommodation rooms. (Elementary School in Asahikawa City) |
For a more pleasant stay for our users and guests, we now conduct a thorough inspection and cleaning of the entire building before your visit. We also perform regular scheduled inspections. Moreover, we have installed stink bug repellent throughout the building before the season begins. |
| ・The toilet seat was a little unstable.
(Youth Group in Sorachi District) |
All toilet seat screws throughout the building have been checked and tightened. Regular inspections will be conducted moving forward. |
| ・The toilet bowl displayed signs of soiling. It may require cleaning with an abrasive material to remove limescale deposits.
(Elementary School in Asahikawa City) |
We conducted facility maintenance and thoroughly cleaned the restrooms throughout the building. We will continue to schedule thorough cleaning days carried out by our staff. |
〈Updated Nov. 27, 2021〉